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| Long- Term Contracts |
Long- Term Call Centre Facility Contracts are ideal for the service industry targeting both public and commercial sectors. A constant flow of customers is created through cold calls and referrals, making these sales projects most optimal for telephone, cable, legal, insurance and financial services.
In long -term projects, we work more closely with our clients in order to monitor changes in services, rates and the overall customer satisfaction of the client. We also offer a series of discounts and promotions based on the target market responses provided by the direct shift supervisors. In addition, we also offer inbound call management and co-op advertisement to our long- term clients.
Long-Term Contracts usually involve setup costs and continuous ongoing costs of running the sales team. Setup costs include market evaluation, scripts, hiring and training. Whereas ongoing costs are based on an hourly rate per person per seat or rate per active sale generated.
Depending on the nature of the project and our preliminary market evaluation, we come to a mutual agreement on the cost and terms of the project. In order to determine whether a long-term call centre facility is the right thing for you, please contact our head office to schedule an appointment.
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